By requesting and accepting a remote session from LIGHTS ON JUPITER to remotely assist you with a
technical related issue, you accept responsibility for any changes made to the desktop content or system settings.
LIGHTS ON JUPITER does not assume and is not responsible for any liability for the linking and viewing of any desktop content, the operation of the AnyDesk software or system performance.
LIGHTS ON JUPITER recommends for your security and privacy that you exit any applications you have open that is displaying content such as personal or confidential information before initiating a remote support session with us.
LIGHTS ON JUPITER further recommends that you remain seated at your desktop throughout the entire remote session. Your data is important to us. It is up to you to ensure that you backup your data on a regular basis. LIGHTS ON JUPITER will not be held responsible for any data loss if any occurred during or after a remote session.
Please note that the service is only available during our business hours and subject to prior arrangement by telephone with our support staff.
The advisor cannot access your computer without your express consent.
The advisor cannot collaborate with you without your express consent.
No third-party programs will be installed on your computer.
It is not possible for data to be removed from your computer unnoticed and without authorization